Delivered in 1-2 hours depending upon your location.
Ground shipping also available.
1 Hour Delivery Hours of Operation:
Monday-Thursday 10AM-12AM
Friday & Saturday 10AM-1AM
Sunday 11AM-12AM
Orders placed outside of these hours will be delivered the following morning, 7 days a week! A confirmation email will be sent after 10AM the following morning regarding your 1-2 hour delivery order.
Where We Deliver To:
We deliver within 1–2 hours across all New York City boroughs — Manhattan, Queens, Bronx, Brooklyn, and Staten Island — as well as Westchester and Rockland counties in New York State. We also serve parts of New Jersey, including Bergen, Essex, Hudson, and Union counties, and parts of Connecticut, such as Fairfield and New Haven counties.
FREE 1 Hour Delivery
Restrictions may apply. Valid for 1 hour discreet delivery to most parts of NYC & the greater NY Tri-state area. Valid on orders $50 or more, only. Valid for Rewards members only on first order placed.
Discreet Delivery General Info
- While most orders are delivered in 1 – 2 hours depending upon your location, 7 days a week, some delivery times may vary due to rush hour traffic (Monday – Friday, 8AM – 9AM and 3PM – 7PM), traffic accidents & unforeseen circumstances such as inclement weather, road closures & natural disasters. We can’t always guarantee deliveries will be made in 1 – 2 hours.
- During High Demand/Peak Periods, delivery times may exceed one hour. High Demand/Peak Periods include but are not limited to: Friday Nights, Weekends, major holidays such as Valentine’s Day, Christmas, and New Year’s Eve.
- Zip codes over 10 miles from our stores will more than likely experience delays between 15-45 minutes.
- Deliveries to areas such and Upstate New York, New Jersey, Long Island & Connecticut may experience delays as well, due to the travel distance.
Order Cancellation Policy
- We strive to ensure a swift, discreet & white glove delivery service each & every day. Due to the quick turnaround of our 1-hour adult product delivery service, once your order is placed, we are unable to cancel your order. All sales are final once your order is placed.
Contact Us
- If you need to contact us about our 1-hour discreet delivery service, we are available between 9am – Midnight EST at 1-800-462-7334 (1-800-INCREDIBLE)
Must be 18 years or older to receive package(s). A Govt. issued ID may be required on some orders, to verify & confirm orders.
Shop the largest range of adult toys, condoms, party items, and personal wellness products available for one-hour discreet delivery NOW!
1-Hour Delivery Zone
*FAQs – Romantic Depot (RDEPOT LLC.) 1 – 2 Hour Discreet Delivery for NYC + Tri-State Area
Common Questions & Answers About Romantic Depot 1 – 2 Hour Discreet Delivery.
If you have any questions, feel free to call our friendly staff at 1-800-462-7334 (1-800-INCREDIBLE).
I just placed a discreet delivery order. How long will it take to arrive?
Your order will be delivered to your doorstep in 1 – 2 hours after you have received your order confirmation email. In some cases your order may arrive within 30 minutes but we can’t always guarantee that.
If I’m not home or not available to receive my package will the driver still deliver it?
Yes, the driver will drop your order off at the address given to us. Your discreet package/s will be left in the safest place available. If this occurs, Romantic Depot is not liable under any circumstances for any lost or stolen goods. Orders over $150 will require a valid, government issued form of ID present at the time of delivery. Orders over $150 may be delayed, as we may need to call you for confirmation of your order. All sales are final once your order is placed.
It has been over an hour, and I still haven’t received my 1 – 2 hour discreet delivery order.
On some occasions, your 1 – 2 hour discreet delivery order might be delayed due to High demand/peak periods, including but not limited to: Friday nights, weekends, Valentine’s Day, Christmas & New Year’s Eve, New Year’s Day. Rush hour traffic, traffic accidents, inclement weather, road closures, natural disasters and other unforeseen circumstances may also impact delivery times. For fast, friendly assistance, our customer support team is available between 9AM to midnight, 7 days a week. If you have any questions, feel free to call our friendly staff at 1-800-462-7334 (1-800-INCREDIBLE).
Can I have my discreet order delivered to someone else?
Yes, you can have your items delivered to your spouse, partner, or friend in one hour. Just make sure you enter the correct delivery to zip code & address when checking out. Orders over $150 will require a valid, government issued form of ID present at the time of delivery. Orders over $150 may be delayed, as we may need to call you for confirmation of your order. In addition orders that contain different billing information and shipping information will require a valid, government issued form of ID present at the time of delivery, so that we may verify your order. All sales are final once your order is placed. Must be 18 years or older to receive package(s).
Is a Government ID is Required?
Orders over $150 will require a valid, government issued form of ID once you place your order. Orders over $150 may be delayed, as we may need to call you for confirmation of your order. In addition orders that contain different billing information and shipping information will require a valid, government issued form of ID once you place your order, so that we may verify your order. We also reserve the right to request a form of ID on any given order. All sales are final once your order is placed. Must be 18 years or older to receive package(s).
How do I cancel my 1 – 2 hour discreet delivery order?
Due to the quick turnaround of this service, once your order is placed, we are unable to cancel your order. All sales are final once your order is placed.
Can I cancel my 1 – 2 hour discreet delivery order any time I want?
Unfortunately, NO. Our delivery service has a very quick turnaround. Once your order is placed, we are unable to cancel your order. All sales are final once your order is placed.
I only received some of my 1 – 2 hour discreet delivery order. Why are items missing?
Only select items are available for 1 – 2 hour discreet delivery. If you select items that are not in the 1 – 3 hour delivery range we will ship your RomanticDepot.com order using USPS, UPS or Fedex shipping. In some cases, there will be a charge for this. We will also email you a tracking number once items are shipped.
What time is 1 – 2 hour discreet delivery available?
Romantic Depot 1 – 2 hour discreet delivery is available 7 days a week, Monday – Thursday from 9:00 AM (EST) to 12:00AM (EST) & Friday – Sunday 9:00 AM (EST) to 1:00AM (EST)! Times may vary due to holidays or other unforeseen reasons.
I put in the wrong delivery address; how can I change it?
Please contact us immediately at 1-800-462-7334 (1-800-INCREDIBLE) to notify us of your address change. Note, due to our rapid delivery turnaround, we might not be able to change an order that is in progress.
Will you deliver to my address if it is outside of the 1-Hour Discreet Delivery Zone?
YES, if you select items that are not in our 1 – 2 hour delivery tone, we will ship your RomanticDepot.com order using USPS, UPS or Fedex shipping. In some cases, there will be a charge for this. We will also email you a tracking number once items are shipped.
Can I send my 1 – 2 hour discreet delivery order to a P.O. Box or a parcel locker?
No. We are unable to provide 1 – 2 hour delivery to PO BOX or Parcel Lockers.
Will my 1-hour discreet delivery order be delivered tonight?
Your 1 – 2 hour discreet delivery order will be delivered in 1 – 2 hours of placing your order.
